Editor’s Words: we receive many of the questions by email everyday and ask for help. I include all the questions and answers as below for your all reference:

I am new to turbo SIM. I want to buy several PCs for my phones. This is not for business. Can you help?
We suggest you to buy in the local shop which will help you to setup and provide you more comfortable service. You just stay there for minutes and well done. What’s more, the freight is much to make it arrive at your hand by courier. Actually it is costly and will not save you much.

How can I input my ICCID for QSIM3?
All the Q-SIMs are not supported below Q-SIM4. This means, Q-SIM, Q-SIM2 and Q-SIM3 would not be available for input ICCID manually.

Apple blocked the ICCID loophole or vulnerability, what shall I do?
If iPhone’s ICCID loophole or vulnerability was blocked, we could do nothing to change that. But we can:
1. Keep the unlocked condition as it is. If the phone was unlocked, we could keep it the same condition to avoid trouble. Do not change the SIM card or wipe the phone and try to unlock that with the same turbo SIM and carrier SIM.
2. We can wait till next generation to release for unlock.
3. Try to setup the phone manually if your phone is not unlocked. But this would lead some function losses. For example, no internet or messages or other ones.

Who is going to be responsible for the shipment on the way to me? Apple blocked the ICCID vulnerability. 
Normally we will not be responsible for this except you require us to do that when we quote you.
But if you are our regular customers with good purchasing, we will guide you to make less or no loss. This is a bonus to our regular customers.

Can we upgrade my QSIM or RSIM myself? 
It depends.

My former supplier gave me credit on the Q-SIM or R-SIM, what is your payment terms?
That is a very good term for payment.Our true and correct suggestion is that you get a wonderful supplier.
We are sorry to let you know that we cannot give you credits because we cannot promise any thing that we cannot achieve.

The product is bought from somewhere else, can you help to upgrade or guide us in setup by manual?
We will try if it does not cost too much time. Definitely this should be done by your supplier.